Result from cooper tires

[goodoldboy]

I had a unpleasant surprise a few weeks back when i noticed a cut in the sidewall of a tyre(cooper sst 265/70 r 16) - this got rapidly worse when i noticed that it wasnt a cut but a crack in fact a series of cracks in all four tyres .Despite the fact that the tyres were bought in 2009 cooper agreed to exchange them but there was a small fly in the ointment as i had bought them in the UK & normally warranty claims are dealt with through the retailer.So hats off to customer service at cooper tires UK for replacing them F.O.C.