G
Guest
Guest
People,
I've been away for a few weeks, and having spent the last couple of
hours catching up on ELCO postings I've been struck by how many posts
are requests for help in finding and/or recommending suppliers.
Would it be useful to create a list of suppliers, split into
categories such as accessories, service components, repairs and
vehicle servicing etc? An indication of whether discount is available
to ELCO members would also be useful.
I realise that there are some plans for a forum, and maybe something
like this is more suited to a web interface than email, but a concise
email could perhaps be re-posted once a month or so until a web based
solution is available.
More controversially, would it be an idea to rate service providers
according to customer satisfaction? I realise that this can be very
subjective, and that customers can make mistakes themselves and
incorrectly blame suppliers, but if we get enough feedback for each
supplier then the overall rating should be meaningful as in the eBay
feedback system. The supplier always has the opportunity to reply to
accusations of poor quality themselves.
Just an idea. Comments anyone? Julian?
Thanks,
PS: Jon, thanks for the manuals.
--
Andy Haxby
1994 HDJ81
Den Haag NL
Macclesfield UK
I've been away for a few weeks, and having spent the last couple of
hours catching up on ELCO postings I've been struck by how many posts
are requests for help in finding and/or recommending suppliers.
Would it be useful to create a list of suppliers, split into
categories such as accessories, service components, repairs and
vehicle servicing etc? An indication of whether discount is available
to ELCO members would also be useful.
I realise that there are some plans for a forum, and maybe something
like this is more suited to a web interface than email, but a concise
email could perhaps be re-posted once a month or so until a web based
solution is available.
More controversially, would it be an idea to rate service providers
according to customer satisfaction? I realise that this can be very
subjective, and that customers can make mistakes themselves and
incorrectly blame suppliers, but if we get enough feedback for each
supplier then the overall rating should be meaningful as in the eBay
feedback system. The supplier always has the opportunity to reply to
accusations of poor quality themselves.
Just an idea. Comments anyone? Julian?
Thanks,
PS: Jon, thanks for the manuals.
--
Andy Haxby
1994 HDJ81
Den Haag NL
Macclesfield UK