garygiles1963
Well-Known Member
- Joined
- Dec 28, 2015
- Messages
- 768
Hi
I recently had the canvas for my popup replaced by a Canvasman Canvasman: We Have The Outdoors Covered - [Leaving Land Cruiser Club] based in Bradford. Unfortunately, it has been a complete disaster. Whilst on my 1st trip and 1st full day of rain, the installation leaked like a sieve. Links to pics and vids Microsoft OneDrive - [Leaving Land Cruiser Club]
This happened in Austria traveling down to Turkey for a planned 5-month trip to Turkey, Georgia and Armenia. Because the leaks were so bad which flooded the truck, I decided to return to the UK and get it sorted.
Canvasmas took the canvas off and refitted it last Thursday. I tested it over the weekend with a garden hose set to spray setting. Still leaks just the same as before. Links to Pics and vids Microsoft OneDrive - [Leaving Land Cruiser Club]
This is a copy of the email I received from the boss this morning.
Hi Gary
I’m sorry to hear that, it’s really disappointing for us both. We did put a lot of time and effort to try and stop it and I know the inconvenience for you is significant, so I am sorry for that. I think the design with the mesh on the outside just isn’t working as water can get in the gap.
We are committed to achieving a satisfactory result and we are willing to remake with window on outside and try again or offer a refund if you prefer.
I personally don’t think it’s anything to do with the mesh being on the outside. This is how it seems to be done on all the installations I have seen. I think it’s the material that they using is absorbing the water and sucking it in.
I would very much appreciate anyone thoughts on what I should do next. Anyone with experience of installing a canvas on a popup would be great to get your thoughts.
Thanks in advance.
Gary
I recently had the canvas for my popup replaced by a Canvasman Canvasman: We Have The Outdoors Covered - [Leaving Land Cruiser Club] based in Bradford. Unfortunately, it has been a complete disaster. Whilst on my 1st trip and 1st full day of rain, the installation leaked like a sieve. Links to pics and vids Microsoft OneDrive - [Leaving Land Cruiser Club]
This happened in Austria traveling down to Turkey for a planned 5-month trip to Turkey, Georgia and Armenia. Because the leaks were so bad which flooded the truck, I decided to return to the UK and get it sorted.
Canvasmas took the canvas off and refitted it last Thursday. I tested it over the weekend with a garden hose set to spray setting. Still leaks just the same as before. Links to Pics and vids Microsoft OneDrive - [Leaving Land Cruiser Club]
This is a copy of the email I received from the boss this morning.
Hi Gary
I’m sorry to hear that, it’s really disappointing for us both. We did put a lot of time and effort to try and stop it and I know the inconvenience for you is significant, so I am sorry for that. I think the design with the mesh on the outside just isn’t working as water can get in the gap.
We are committed to achieving a satisfactory result and we are willing to remake with window on outside and try again or offer a refund if you prefer.
I personally don’t think it’s anything to do with the mesh being on the outside. This is how it seems to be done on all the installations I have seen. I think it’s the material that they using is absorbing the water and sucking it in.
I would very much appreciate anyone thoughts on what I should do next. Anyone with experience of installing a canvas on a popup would be great to get your thoughts.
Thanks in advance.
Gary