Andrew Brierley
Well-Known Member
- Joined
- Aug 4, 2011
- Messages
- 353
- Country Flag
Whilst I think that these guys sell good products at a reasonable price (I have one of their winch bumpers), I just wanted to flag a growing concern about their service levels.
The winch bumper was shipped to the wrong address, and it took 3 weeks and numerous calls to arrange for them to collect and re-ship.
I ordered a wheel carrier and rock sliders in December, and I'm still waiting
The only guy that speaks reasonable English is Sebastian (the owner)
They never respond to emails
The usual answer is "he's not here, please call back tomorrow"
I did visit them when I was driving through France and they are a proper business with good facilities, but for some reason they can't seem to make things happen. Or perhaps I'm just unlucky?
The winch bumper was shipped to the wrong address, and it took 3 weeks and numerous calls to arrange for them to collect and re-ship.
I ordered a wheel carrier and rock sliders in December, and I'm still waiting
The only guy that speaks reasonable English is Sebastian (the owner)
They never respond to emails
The usual answer is "he's not here, please call back tomorrow"
I did visit them when I was driving through France and they are a proper business with good facilities, but for some reason they can't seem to make things happen. Or perhaps I'm just unlucky?
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