Nice bit of feedback there Gary. It's nice to find a fault nobody else has and to be praised for it is even better. Nice.
Well today I had an email forwarded to me from service advisor at work, I'm off for a couple of days and normally just ignore them lol. Well we'd just pulled up at Chester zoo for the day and it was worth reading...
This was the carbon filled intake with badly fitted glow plug and brakes.
Makes the job worthwhile when get feedback like this.
Subject: Feedback - 530d Msport
Hi Mike
Good morning,
Just thought I'd ping you an email with feedback of the work done and my experience last week - WR11 XDZ.
The car is cured and there's a real improvement in it. It is a sensation to drive and is living upto its name of being 'The Ultimate Driving Machine' (excuse the pun).
That car is my pride & joy especially as it's rare and it's really comforting to know it's in great health having been looked-after by the professionals.
Thanks again for your work and for putting my interests first, it really was appreciated. Also for your help in dealing with Harry Fairbairn.
If you could pass on my thanks to Gary aswell for his good work and professionalism that would be appreciated.
I will be back in a few weeks or so to have the other problem sorted and the brake fluid service needs doing in March so I will be back with my custom for that. Can you remind me of your price for it?
I haven't received a Cooper customer service email yet if you could get one sent out to me I will gladly fill it in.
Other than that it was a real pleasure doing business with you and using your dealership. I am very pleased with BMW, especially the car.
Kind regards
Mr Bowley
Are you in Shepherds Bush often?I saw this guy's twin today bombing around Shepherds Bush in London. Was different plate.
Who's Gary Aswell??
Twice a day as I drive past.Are you in Shepherds Bush often?
Local for work at least! In Hammersmith on the odd occasion for lunch too.Twice a day as I drive past.I work in Hammersmith at the moment so it's en route. You local?
Ouch on the accident. The new lad must have sat there going "noooooo f*** f***"
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Is that the side airbags which deployed? Can just make out the corner.
Top response. New guy needs to hand-deliver themSomeone owes us cream cakes as that's the rule when an officer crashes one!
Snap on light sabre...Awesome!![]()