whereisgibson's long thread (sorry no link) titled, Shame: RH & IR Cradock Ltd, on Nov 10 2021, lists a sad and sorry state of affairs with that company, all documented by him.
Regardless of anyone with a positive experience, that one shameful saga would put me off ever dealing with them. Read it and weep.
PS I assume it is the same company as whereisgibson spells it with one 'd'