Hi Everyone,
Recently moved to Northampton. Dad's LC5 is needing a service so i went to Sins Toyota.
Asked the girl to check about the injector seals and she confirmed they have not been changed.
I booked her in for injector noise. Its very bad now on a cold start.
My Vin plate is: JTEBZ29J500057487.
Now she a 2004 plate car with 132k on her with full service Toyota service history. Dad even buys bulb and wiper blades from them.
I asked her about the Customer Satisfaction Campaign and she know nothing about it.
She wrote down everything ans said they will check once they do the test on the injectors.
They will test the tolerances and then decide what needs to be done.
What can i take with me to show that there is a this campaign and that they should be changed.
Thanks
Recently moved to Northampton. Dad's LC5 is needing a service so i went to Sins Toyota.
Asked the girl to check about the injector seals and she confirmed they have not been changed.
I booked her in for injector noise. Its very bad now on a cold start.
My Vin plate is: JTEBZ29J500057487.
Now she a 2004 plate car with 132k on her with full service Toyota service history. Dad even buys bulb and wiper blades from them.
I asked her about the Customer Satisfaction Campaign and she know nothing about it.
She wrote down everything ans said they will check once they do the test on the injectors.
They will test the tolerances and then decide what needs to be done.
What can i take with me to show that there is a this campaign and that they should be changed.
Thanks