Oztent UK .... still trading ?

[Grimbo]

Been looking at camp chairs and decided the Oztent King Kokoda fit's the bill perfectly but the website say's out of stock and I've sent them messages and not had any reply .
I know stock from Aus is delayed and in short supply but would have thought they will reply to enquiries ....

 

[Michael Montgomery]

Tried them weeks ago and had no response so gave up.

 

[Shayne]

If your in no hurry i'd wait , business wise i find the lax working from home attitude crazy frustrating , i spent 3 weeks asking one place for confirmation that i had actually ordered stuff (made to order) and 6 weeks later i'm still hoping for the promised callback so i can tell them i gave the money to someone else .

 

[Shayne]

Oztent King Kokoda Hot Spot Chair | Camping Accessories | Norwich Camping

Oztent’s King Kokoda Hot Spot Chair is a really comfortable design, with high back, wide seating area, extra thigh, hip & neck padding, & adjustable lumbar support. Heavy-duty steel frame (rated to 150kg users), solid aluminium arms. Quick to fold/unfold.

www.norwichcamping.co.uk

 

[Michael Montgomery]

Gave up and moved on from buying an Oztent now Shayne but agree it's frustrating to get any normal service with anyone now. Put my order through with Winfield's Outdoors for a Zempire tent and other camping gear. Had issues with the webpage and had to cancel the order to do again. Now the discount codes are not working as before so become stuck. What happened to the old fashion telephone orders.....miss those days..... all has become too robotic these days!!

 

[goodoldboy]

Customer service : Then = the customer is King .now = you've got 2 options , cheap shit that lasts 5 minutes or expensive stuff that we have no problem selling.

 

[Shayne]

Phoning in orders is usual for me because delivery address is typically the boat care of whoever and thats far and beyond digital intelligence

Swings in roundabouts though because while you can tell some are happily furloughed and to comfortable in slippers to set things in motion others have dropped the robot like efficiency and will chat away revealing their sense of isolation .

 

[Grimbo]

If your in no hurry i'd wait , business wise i find the lax working from home attitude crazy frustrating , i spent 3 weeks asking one place for confirmation that i had actually ordered stuff (made to order) and 6 weeks later i'm still hoping for the promised callback so i can tell them i gave the money to someone else .

In contrast I've had brilliant communication on orders and updates from a South African company and also a problem I had with an item from an Australian company resolved by return of email within 6 hrs....