Gav, it would be very easy to agree and say yes, I regret the whole thing, but no one knew it would go on like this. So I am pissed off that it's not happened as it should, I guess if I regret it, then I'd be telling myself I could have done something to avoid it. Doesn't make much sense I know, but basically I had no idea that this would effectively be a gamble. Supplier, item, cash, delivered, y'know? I have been massively let down here and for all the valid reasons for the delay, I'm pretty damn cross. I have asked repeatedly for some piccies to put on here so that people can at least see what's what but every time I ask - nada.
So I will be in touch again tomorrow, there simply cannot be any further excuses. I do know that we aren't the only customers waiting.
Now as far an apology Gav, I do seem to remember something about a raffle for a fridge slide .......